Onsite IT Support
Tailored for Pharmacies

When IT issues slow things down, we’re here to help things move faster. At Chemist POS Direct, we provide onsite IT support crafted for the needs of pharmacies. Whether you’re facing a technical emergency, setting up new hardware, or relocating your pharmacy, we’re here to make sure everything works seamlessly.

Why Choose Chemist POS Direct for Onsite IT Support?

Focus on what you do best.
Leave the IT to us.

Fast Solutions for Critical Problems

Time is everything in the pharmacy business. If an IT issue can’t be resolved remotely, our experienced Systems Engineers will head to your pharmacy and address the problem as quickly as possible.

Pharmacy-Focused IT Expertise

We don’t just know IT—we know pharmacy IT. From your software systems to compliance requirements, we make sure your technology integrates smoothly into your operations.

Reliable, Comprehensive Support

Our experienced technicians have been trained specifically for a pharmacy environment. This enables us to support pharmacies by delivering fast and reliable service no matter the task.

Here’s how we can help

We cover every aspect of IT to keep your pharmacy running smoothly.

Hardware Failure

When critical hardware stops working, it can impact your entire workflow. Our team specialises in diagnosing and resolving hardware issues quickly so you can get back to serving your customers without unnecessary delays.

Hardware Installation and Maintenance

Whether you need to upgrade to new equipment or ensure your current hardware stays in top condition, we’ve got you covered. From point-of-sale systems to servers and printers, we make sure everything is set up and running at its best.

IT Consultation

Not sure what IT solutions are best for your pharmacy? Our experts will work with you to evaluate your needs and recommend the most effective strategies and technologies to improve efficiency, security, and overall performance.

Network Configuration and Optimisation

We ensure your network is set up to handle your business’s demands, providing superior connectivity and security for smooth day-to-day operations.

Server Setup and Maintenance

Servers are the backbone of your pharmacy’s IT infrastructure, housing critical databases and powering essential business applications. Our team ensures your servers are set up correctly and maintained regularly, delivering the stability and reliability your pharmacy needs to thrive.

Software Updates and Integration

Keeping your software up to date is essential. We manage updates, ensure compatibility, and help integrate new software to support your growing business.

Secure Backups and Data Protection

Protect your data from unexpected losses. We’ll design and implement robust backup systems and cybersecurity measures to keep your pharmacy safe.

How it works

Contact Us

Call us or book an appointment. Our team will listen to your issue and guide you through the next steps.

We Come to You

Our local engineers, available in most metropolitan cities, will visit your pharmacy, diagnose the problem, and get started on fixing it straight away.

Problem Solved

Most issues can be resolved onsite by our team. If there’s an issue out of our control, we’ll guide you on the next steps to solve the problem.

Planning for What’s Ahead?

Thinking about upgrading your IT systems, taking over a new pharmacy, or planning a relocation? Our team is here to support you and recommend solutions that are a perfect fit for your business.

Leave IT Worries Behind

Your pharmacy is busy, and your time is valuable. Don’t waste another moment stressing about IT problems. With Chemist POS Direct, you have a reliable partner to keep your systems operational and your business thriving.

Give us a call today to find out how we can assist you.