Trusted Tech Support for Australia’s Leading Pharmacies

At Chemist POS Direct, we strengthen pharmacies by delivering fast solutions,
sourcing the right tools, and offering over 25 years of trusted technical support.
Our priority is keeping your pharmacy running smoothly so you can
focus on what matters most: your patients.

The moment you reach out to us, our mission is clear:
Provide seamless support | Resolve issues swiftly | Let you get back to making a difference

What We Do

We help pharmacies stay operational and efficient—resolving tech issues fast, supplying reliable hardware, and offering tools built for the pharmacy floor.

One call, one team, everything you need.

Tech Support

From systems down to labels unable to print, our helpdesk team is just a call away, ready to get you operational again.

Hardware & Software Solutions

Need a new printer, cloud server or system upgrades to your network. We’ll source and install it – we are one stop, no hassle.

Pharmacy Tools That Work

ScreenCast and ScriptCapture, crafted with precision by us for pharmacies like yours, are designed to streamline operations and enhance engagement.

Why Pharmacies Choose Us

With 25+ years of experience in the Pharmacy Industry – we know what’s important.

One Point of Contact

Pharmacy Specialists

Trusted by Major Groups

Smarter Systems

How We Help Pharmacies Thrive

Discover the future of TV with OLED technology

A well-running pharmacy doesn’t just happen—it’s built on systems that work, issues that get resolved quickly, and tools that support your day-to-day. We partner with pharmacies to remove the technical roadblocks that slow things down, so teams can focus on serving their communities with confidence.

Rapid Response Support

When things go wrong, you don’t have time to wait. Our technicians are on-call and ready to resolve issues fast—whether it’s a minor glitch or a complete system crash.

Complete Hardware Sourcing

From reliable printers to robust servers, we source and supply the hardware your pharmacy needs—no third-party confusion, just solutions that work.

Pharmacy-Specific Tools

Our in-house tools—Screen Cast and ScripCapture—are built specifically for pharmacy environments, helping you handle scripts and manage systems with ease.

Everything In One Place

No need to juggle vendors. With Chemist POS Direct, you get one trusted team for support, equipment, and upgrades—saving time and stress.

Who We Are

We Support Pharmacies, So They Can Support Their Communities

At Chemist POS Direct, we believe in keeping the pharmacy moving—because behind every script is a person who needs care. That’s why, for over 25 years, we’ve helped pharmacies across Australia stay up and running—solving tech problems fast, sourcing reliable hardware, and offering smart, pharmacy-specific tools.

We focused on one thing: solving the everyday tech issues that can slow pharmacies down.

We’re In Business

25+ years

Completed Successfully

10,000+ Tickets

What We Value

  • Responsiveness – We act fast, because your pharmacy doesn’t have time to wait.
  • Attention to Detail – We don’t miss the little things that can lead to big disruptions.

  • Clear Communication – You always know what’s happening and when it’ll be fixed.

  • Trust – You can count on us to follow through—every time.

How We Service Pharmacies

Onsite support

Helpdesk support

Offsite Backups

NBN Internet

Cyber Security

PBX &

VoIP

Pharmacy Tools That Work

Developed for pharmacies. Trusted by the teams that run them.

Screen Cast

Turn your pharmacy’s TV into a marketing powerhouse

Screen Cast is a digital signage platform that lets you manage and display in-store advertising campaigns across one or multiple screens. Launch new promotions, schedule content, and spotlight products—all from one easy-to-use interface.

  • Supports campaign scheduling and screen grouping

  • Drives customer engagement at the point of sale

  • Perfect for retail-facing messaging and seasonal offers

ScriptCapture

Store, search, and secure scripts—without the paper piles.

Pharmacists shouldn’t have to dig through folders to find a script. ScripCapture digitally stores both paper and e-scripts in one secure platform, making retrieval fast and frustration-free.

  • Eliminates physical storage and outdated filing systems

  • Saves time during dispensing and recalls

  • Improves compliance with secure digital record-keeping

  • Built for dispensing pharmacists

Chemist Pos Direct provides fast, reliable, efficient support for the day to day operation of our Pharmacy.

Their unbiased professional advice, with competitive prices, means I don’t need to look elsewhere, From hardware upgrade and the ongoing support, to printers and all sorts of consumables, all the way to security and cloud backup solutions, they can provide it all!

It’s nice to know that Chemist Pos will get you out of trouble with just one phone call.”

Jeanette Wu, Soul Pattinson Eagle Vale Pharmacy

I first engaged Chemist POS in 2015 and since then, Reliability and Efficiency are the two standout factors that the team provide our group. Chemist POS has delivered support across our multi-site operations even though we are operating different franchise brands.

Most recently the team exceeded expectations at our Priceline site. Dealing with everything apart from Priceline POS specific issues, they were able to upgrade hardware and integrate into the existing system, provide Antivirus and cloud backup solutions and help setup my internet and network insuring solid robust and fast connectivity, The same technicians on the phones are the same team that comes out to site. This makes the business relationship strong and trust in the Chemist POS brand one that you can rely on.

Emil Demyane, Priceline Roselands

The team at POSdirect have been looking after our IT needs for many years. Their response time, knowledge and competence, as well as their all round efficiency is second to none.

Sarah Morkos, TerryWhite Chemmart Revesby

I was very impressed with the service not to mention that I received my order the very next day. Outstanding service and very competitive prices.

Mark Beverley, Greenslope Hospital Pharmacy - QLD

I’m really pleased with the support I get from Chem Pos Direct. I only have to call one place for any hardware issues, and they always respond quickly and efficiently. With all the hardware we have in our business, its important to know that we always have support when we need it.

Michael Alexander, Terry White Chemist Plumpton - NSW

3000+ Pharmacies Served

It’s About The Service

Whether it’s a minor glitch or a major outage, we’re here to help—fast. Reach out to get support, upgrade your systems, or find the tools your pharmacy needs to thrive.