WHO WE ARE.
Chemist POS Direct “CPD” has been operating since 1989 giving us over 25 years in business and over 100 years in experience within the Pharmacy Industry with our team’s combined knowledge and backgrounds.
Predominantly known in the industry as a leading provider of hardware for pharmacies across Australia, CPD has grown to include key elements to assist Pharmacies and to be more than just a hardware supplier but an IT Solutions Partner. This means moving between hardware, consumables, installation, integration, maintenance and service and acting as a one stop shop for all your IT needs.
We understand the industry and work closely with all software vendors to deliver tailored solutions for the specific needs of pharmacies large and small.
Our dedicated team of Systems Engineers and Account Executives are qualified and experienced in this unique field of Pharmacy IT and are there to make the everyday running of your business simpler and easier to manage. We train and mentor our team to troubleshoot Pharmacy IT issues to ensure quality service.
With a presence in most states, we service customers Australia wide. With the ever-changing IT equipment and processes you can rest assured that when you need us we will be there to assist you and keep you informed of what is new and available for you.
Chemist Pos Direct provides fast, reliable, efficient support for the day to day operation of our Pharmacy.
Their unbiased professional advice, with competitive prices, means I don’t need to look elsewhere, From hardware upgrade and the ongoing support, to printers and all sorts of consumables, all the way to security and cloud backup solutions, they can provide it all!
It’s nice to know that Chemist Pos will get you out of trouble with just one phone call.”
I first engaged Chemist POS in 2015 and since then, Reliability and Efficiency are the two standout factors that the team provide our group. Chemist POS has delivered support across our multi-site operations even though we are operating different franchise brands.
Most recently the team exceeded expectations at our Priceline site. Dealing with everything apart from Priceline POS specific issues, they were able to upgrade hardware and integrate into the existing system, provide Antivirus and cloud backup solutions and help setup my internet and network insuring solid robust and fast connectivity, The same technicians on the phones are the same team that comes out to site. This makes the business relationship strong and trust in the Chemist POS brand one that you can rely on.
Just want to thank Chemist POS for our IT upgrade. It is fantastic. The improvement in speed and efficiency are marvellous. The time savings means we can further improve our service to our clients, which is what it is all about.
I am again very impressed with your personal level of service to me and our team. We appreciate you attending to all our questions and requirements.
More than that we appreciate the extra level of service with your hints and tips. Using chrome to store our standard website logons, and Google drive are such an improvement, all our staff will benefit from this. I just love the high degree of organisation it brings to our business.
The team at POSdirect have been looking after our IT needs for many years. Their response time, knowledge and competence, as well as their all round efficiency is second to none.
“Absolutely fantastic service, prompt courteous and very helpful, would not hesitate to recommend them to other Pharmacies or any other business at all, thank you again.”
No problems very quick, very efficient, customer service were very lovely to speak with and we are very happy with our label printer.
Outstanding service, very efficient would not hesitate to recommend to other pharmacies that have dealt with chemist pos direct for references, just great to do business with.
I was very impressed with the service not to mention that I received my order the very next day. Outstanding service and very competitive prices.
I’m really pleased with the support I get from Chem Pos Direct. I only have to call one place for any hardware issues, and they always respond quickly and efficiently. With all the hardware we have in our business, its important to know that we always have support when we need it.