Trusted Tech Support for Australia’s Leading Pharmacies

At Chemist POS Direct, we strengthen pharmacies by delivering fast solutions,
sourcing the right tools, and offering over 25 years of trusted technical support.
Our priority is keeping your pharmacy running smoothly so you can
focus on what matters most: your patients.

The moment you reach out to us, our mission is clear:
Provide seamless support | Resolve issues swiftly | Let you get back to making a difference

What We Do

We help pharmacies stay operational and efficient—resolving tech issues fast, supplying reliable hardware, and offering tools built for the pharmacy floor.

One call, one team, everything you need.

Tech Support

From systems down to labels unable to print, our helpdesk team is just a call away, ready to get you operational again.

Hardware & Software Solutions

Need a new printer, cloud server or system upgrades to your network. We’ll source and install it – we are one stop, no hassle.

Pharmacy Tools That Work

ScreenCast and ScriptCapture, crafted with precision by us for pharmacies like yours, are designed to streamline operations and enhance engagement.

Why Pharmacies Choose Us

With 25+ years of experience in the Pharmacy Industry – we know what’s important.

One Point of Contact

Pharmacy Specialists

Trusted by Major Groups

Smarter Systems

How We Help Pharmacies Thrive

Discover the future of TV with OLED technology

A well-running pharmacy doesn’t just happen—it’s built on systems that work, issues that get resolved quickly, and tools that support your day-to-day. We partner with pharmacies to remove the technical roadblocks that slow things down, so teams can focus on serving their communities with confidence.

Rapid Response Support

When things go wrong, you don’t have time to wait. Our technicians are on-call and ready to resolve issues fast—whether it’s a minor glitch or a complete system crash.

Complete Hardware Sourcing

From reliable printers to robust servers, we source and supply the hardware your pharmacy needs—no third-party confusion, just solutions that work.

Pharmacy-Specific Tools

Our in-house tools—Screen Cast and ScripCapture—are built specifically for pharmacy environments, helping you handle scripts and manage systems with ease.

Everything In One Place

No need to juggle vendors. With Chemist POS Direct, you get one trusted team for support, equipment, and upgrades—saving time and stress.

Who We Are

We Support Pharmacies, So They Can Support Their Communities

At Chemist POS Direct, we believe in keeping the pharmacy moving—because behind every script is a person who needs care. That’s why, for over 25 years, we’ve helped pharmacies across Australia stay up and running—solving tech problems fast, sourcing reliable hardware, and offering smart, pharmacy-specific tools.

We focused on one thing: solving the everyday tech issues that can slow pharmacies down.

We’re In Business

25+ years

Completed Successfully

10,000+ Tickets

What We Value

  • Responsiveness – We act fast, because your pharmacy doesn’t have time to wait.

  • Attention to Detail – We don’t miss the little things that can lead to big disruptions.

  • Clear Communication – You always know what’s happening and when it’ll be fixed.

  • Trust – You can count on us to follow through—every time.

How We Service Pharmacies

Onsite support

Helpdesk support

Offsite Backups

NBN Internet

Cyber Security

PBX &

VoIP

Pharmacy Tools That Work

Developed for pharmacies. Trusted by the teams that run them.

Screen Cast

Turn your pharmacy’s TV into a marketing powerhouse

Screen Cast is a digital signage platform that lets you manage and display in-store advertising campaigns across one or multiple screens. Launch new promotions, schedule content, and spotlight products—all from one easy-to-use interface.

  • Supports campaign scheduling and screen grouping

  • Drives customer engagement at the point of sale

  • Perfect for retail-facing messaging and seasonal offers

ScriptCapture

Store, search, and secure scripts—without the paper piles.

Pharmacists shouldn’t have to dig through folders to find a script. ScripCapture digitally stores both paper and e-scripts in one secure platform, making retrieval fast and frustration-free.

  • Eliminates physical storage and outdated filing systems

  • Saves time during dispensing and recalls

  • Improves compliance with secure digital record-keeping

  • Built for dispensing pharmacists

“Absolutely fantastic service, prompt courteous and very helpful, would not hesitate to recommend them to other Pharmacies or any other business at all, thank you again.”

Mr Hilton, Pharmacy Owner

“No problems very quick, very efficient, customer service were very lovely to speak with and we are very happy with our label printer.”

Shellee Marangoni, Pharmacy Owner

“Outstanding service, very efficient would not hesitate to recommend to other pharmacies that have dealt with chemist pos direct for references, just great to do business with.”

Paul Wikham, Pharmacy Owner

3000+ Pharmacies Served

It’s About The Service

Whether it’s a minor glitch or a major outage, we’re here to help—fast. Reach out to get support, upgrade your systems, or find the tools your pharmacy needs to thrive.