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IT Support & Services

We offer a range of reliable and responsive IT services and support designed specifically to support your pharmacy and your team.

Day to day management of IT needs can be one of the most time consuming tasks a pharmacy will have to deal with. We all agree that time is money. Therefore, having extra sets of hands to help with your IT needs will give you and your team more time to focus on other customer centric tasks.

Get the technical IT support and skills your business requires with improved efficiencies, without the need for high capital expenditure.

How you will benefit from our IT services

-- Reduce the cost of IT support and services
-- Fixed monthly fees
-- Increased system availability and performance through proactive measures
-- Worry free support through scheduled maintenance visits
-- Guaranteed response times so that you and your team are never left waiting

We offer flexible IT support that allows you to select the services that you need or you can outsource the entire IT infrastructure. 

Managed services

A fixed monthly fee for a set of managed services including:

-- Managed desktops and servers
-- Managed networks
-- User support
-- Data backup

Key benefits of Managed Services:

-- Maximise return on investment
-- Reduce risk
-- Simplify management of IT
Ad-hoc Support
If you don't want a maintenance contract, we offer ad-hoc phone, remote and onsite support when needed. Those services will be charged at our normal hourly rates. 

Use ad-hoc support to: 

-- Access skilled and highly experienced technicians 
-- Service and support your existing IT infrastructure (printers, computers, servers, etc.)
Benefits of ad-hoc support:

-- Pay-as-you-go model: get charged by the number of hours spent on the job
-- Available 7 days a week 8AM-8PM

Why chose Chemist POS Direct?

By using Chemist POS Direct and utilising our services you will enjoy great peace of mind knowing that there is always a knowledgeable team ready to support your business when you need it. 

Contact us today and let us know what you’re looking to achieve and we can see how we can help you reduce your operating costs through IT.